Our business was set up with a clear mission statement and that is to offer customers a service that is second to none but at a very competitive cost.
Located at Unit 4 on St Johns Road in Saxmundham, the workshop is ideally situated not only for customers from Saxmundham itself but also the surrounding areas. And there are plenty of reasons why customers might be prepared to travel from slightly further afield also.
Platinum Tyre & Exhaust Manager Jamie has nine years’ experience including time spent working at manufacturers such as BMW. With this level of experience, training and expertise you can be sure you are in good hands.
The workshop has been fitted with brand new equipment which allows us to carry out work to the highest standard and in very short periods of time
Platinum Tyre & Exhaust can get any brand of tyre for any make of car or light commercial vehicle up to 7.5 tonnes. However, we are the main local dealer for Nexen tyres which are widely regarded as a quality tyre at a budget price. There are no other dealers offering Nexen tyres within ten miles.
Nexen tyres sold by Platinum come with a life-time guarantee against accidental damage and all brands of tyre that Platinum sell and fit come with free puncture repair for the life of the tyre. This really does give customers great peace of mind knowing that whatever may happen they will always be looked after by Platinum Tyre & Exhaust.
The same level of service is offered when replacing exhausts. Though we have a good selection in stock, if we do not have the part you need for your car then he will be able to have it ordered and in ready for the next day, in fact, often the same day.
We understand how inconvenient it can be to have your car in the garage for a couple of hours or to receive an untimely expense. As such, when possible, they are keen to repair exhausts and punctured tyres in preference to selling and fitting new parts and tyres. This is yet another factor that helps Platinum Tyre & Exhaust stand out from the crowd and is obviously only done when it is absolutely safe to do so.
In addition to the tyres and exhausts, Platinum will also sell and fit new car batteries as well as carry out light mechanical repair work.
Much of the work can be carried out whilst you wait. For example, it will usually take us no more than around 15 minutes to change a tyre. In this instance customers can take advantage of the waiting area which is bright and clean and furnished with comfortable chairs and a selection of magazines.
We understand the importance of going the extra mile and know that the most important thing of all is to look after the customer. As such, our growing business will do whatever we can to fit around the customer and continue to offer a good honest service.